Privacy Policy

Docscope AI Inc. ("Docscope AI", "we", "us", or "our") operates Little Ratel ("Little Ratel" or the "Platform"), a brand and service of Docscope AI Inc. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, upload content, or otherwise use Little Ratel.

We are committed to handling personal information in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, British Columbia's Personal Information Protection Act (BC PIPA).

• Legal entity: Docscope AI Inc.
• Brand: Little Ratel
• Privacy contact: info@littleratel.com

This Privacy Policy applies to personal information we collect through the Little Ratel website, user accounts, checkout and order processing, uploaded materials used to create personalized books, customer support communications, and related operational, security, and administrative processes.

This Policy does not apply to third-party websites, payment providers, social platforms, or other external services that may have their own privacy policies.

The personal information we collect depends on how you use Little Ratel.

We collect, use, and disclose personal information only for purposes that are reasonable and appropriate in the circumstances.

We do not require you to consent to collection, use, or disclosure beyond what is necessary to provide the product or service, except where you separately choose optional features or communications.

• Provide the Little Ratel website and services
• Create, edit, preview, print, fulfill, and deliver personalized books
• Process payments and orders
• Authenticate users and manage accounts
• Communicate about orders, shipping, support, or account issues
• Personalize user experience and improve product functionality
• Maintain platform security, prevent fraud, and investigate misuse
• Troubleshoot bugs and monitor performance
• Comply with legal, tax, accounting, or regulatory obligations
• Enforce our Terms, policies, and contractual rights
• Send marketing communications where permitted by law or where you have consented

By providing personal information to us, using Little Ratel, creating an account, placing an order, uploading content, or otherwise interacting with the Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, subject to applicable law.

Where appropriate, we may use express consent, implied consent, or just-in-time notices, depending on the sensitivity of the information and the context.

You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, some services or features may no longer be available to you.

Little Ratel is a product intended to be purchased and used by parents, guardians, family members, or other adults creating personalized materials for children. We do not expect children to independently create accounts or place orders.

If you submit a child's name, photo, story details, or other personal content, you represent that you are authorized to provide that information and to instruct us to use it to create the requested product.

Because children's information can be especially sensitive, we ask users to upload only the personal information reasonably necessary for the intended book and to avoid including unnecessary sensitive details.

If you believe a child has provided personal information to us without appropriate authorization, contact us and we will review and, where appropriate, delete the information.

We do not sell personal information.

Some of our service providers may process or store personal information outside your province or outside Canada, including in jurisdictions where lawful access rules differ from those in Canada.

When we transfer personal information to a third party for processing, we remain responsible for that information and use contractual and organizational measures designed to provide a level of protection appropriate to the sensitivity of the information.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.

When personal information is no longer reasonably required, we will delete, anonymize, or securely destroy it, subject to legal retention requirements and technically necessary backups.

For personalized book files and uploads, we may retain project data for a limited period to support customer access, reorders, issue resolution, or account functionality, unless you request deletion and we are not legally required to retain the information.

• Provide and maintain your account
• Complete orders and support requests
• Reprint or resolve order issues where applicable
• Comply with tax, accounting, legal, and regulatory obligations
• Maintain appropriate business and security records
• Resolve disputes and enforce agreements

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information under our control.

These safeguards may include access controls, authentication measures, encrypted transmission, role-based permissions, vendor controls, logging, and secure storage practices.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If we experience a breach of security safeguards involving personal information under our control, we will assess the incident and take steps required by applicable law.

Where required, we will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

Subject to applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate or incomplete personal information, withdraw consent to certain uses of personal information, unsubscribe from marketing communications, request deletion of certain information where legally available, and ask questions about our privacy practices.

To exercise these rights, contact us using the information in the Contact Us section below. We may need to verify your identity before responding.

We may use cookies, pixels, local storage, and similar technologies to support the website and improve the experience.

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

• Keep you signed in
• Remember preferences
• Maintain cart or session functionality
• Understand how users navigate the Platform
• Measure performance and improve usability
• Support security and fraud prevention
• Deliver or measure marketing, where applicable

If you subscribe to newsletters or promotional emails, we may send you updates, offers, product announcements, or other marketing messages in accordance with applicable law. You can unsubscribe at any time by using the unsubscribe link in the message or by contacting us.

Transactional or service-related messages, such as order confirmations, password resets, support responses, and shipping notices, are not marketing communications.

Our Platform may contain links to third-party sites, tools, or integrations. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

Little Ratel is operated by Docscope AI Inc. If you access the Platform from outside Canada, you understand that your information may be processed in Canada or other jurisdictions where our service providers operate, subject to the safeguards described in this Policy.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices. We will post the updated version on this page and revise the Last Updated date.

Where required, we will provide additional notice or obtain consent for material changes.

If you have questions, requests, or complaints about this Privacy Policy or our handling of personal information, please contact:

Docscope AI Inc.

Brand: Little Ratel

Email: info@littleratel.com

If you are not satisfied with our response, you may also have the right to contact the appropriate privacy regulator in Canada.